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Frequently asked.

Pricing, booking, and move day — answered in plain English.

Pricing

5 questions
Use the instant online quote — enter a few details about your move and get a real, honest estimate in about a minute. Prefer to talk? Call 855-ZIP-MY-MOVE.
Yes. For local moves you can choose flat-rate or hourly — whichever fits your move. Long-distance moves are flat-rate. Either way, you see the number up front.
It depends on home size, distance, and how much you're moving. Most local moves are priced hourly or flat-rate — the fastest way to an exact number is an instant quote, which takes about a minute.
No. The quote is the quote. Stairs, elevators, long carries, and distance are all built into your estimate up front — no surprises on move day.
No deposit to reserve your move. You lock in your date online, and payment happens after the job is done right.

Booking

3 questions
As early as you can, especially for weekends and end-of-month dates. That said, we take last-minute moves whenever our schedule allows — just ask.
Life happens. Give us a heads-up and we'll move your date at no penalty, subject to availability.
Yes — weekends and evenings are available. Popular dates fill up fast, so book ahead when you can.

Services

5 questions
Absolutely. Stairs, elevators, and long carries are all accounted for in your quote, so there are no surprises on move day.
Labor, the truck, and basic protection — moving blankets, shrink-wrap, and floor protection — plus loading and unloading. Add-ons like full packing or storage are optional and quoted up front.
Yes — beds, tables, and other common furniture are taken apart and put back together as part of your move.
Often, yes — with the right crew and equipment. Mention any specialty items when you get your quote so we can plan for them.
Yes — sturdy boxes, paper, bubble wrap, and tape. We can drop them off, or handle the packing for you.

Coverage

2 questions
We're based in McKinney and serve all of North Texas — Frisco, Plano, Allen, Richardson, Prosper and the wider DFW metroplex — plus long-distance and out-of-state moves.
We do. Our own crew loads, drives, and delivers with flat-rate pricing — no brokered handoffs to strangers.

Company

3 questions
Yes — Zip Zap Moving is fully licensed and insured, US DOT registered, and BBB A+ rated.
A family-owned McKinney moving company — the same trusted crew formerly known as Mona Lisa Moving, now with a new name and modern tools.
We pair tech-forward tools — instant quotes, live tracking, text updates — with old-school, family-owned service. Fast and modern, careful and personal.
Still have a question?

Get your instant price in about a minute — or call and talk to a real McKinney human, not a call center.

Google Reviews
5.0★★★★★

Customer reviews

Rated 5.0 by North Texas homeowners · Read them all on Google ›
5.0★Average rating
10Google reviews
100%Would recommend
★★★★★

"From the moment I contacted Zip Zap moving I knew I was in very competent hands. The crew was efficient and professional. My belongings were handled with great care; everything arrived safely. I highly recommend Zip Zap!!"

ML
Mona Lincoln Verified · Google
★★★★★

"Zip Zap Moving is very professional and efficient. They are super quick and take extra good care of your belongings. Matt Lincoln listens to your needs and makes sure everything is completed exactly the way you want it to be."

JP
Jennifer Paine Verified · Google
★★★★★

"I hired Zip Zap to handle our 600+ employee move in a new six-story office space in McKinney. Great experience — project management, communication, and customer experience were all top notch."

CM
Chris Morrell Verified · Google
★★★★★

"Moved from a two story to another two story. These guys did great — no damage and work done quickly. I was skeptical of the hourly rate but it wasn't a problem. We will use them again without a doubt."

HC
Hunter Carrithers Verified · Google
★★★★★

"Matt and his crew did an awesome job moving my mother's things from storage to her new home. Showed up on time and were very careful with her things. Friendly and professional. Highly recommend."

SW
Sandra Wolf Verified · Google
★★★★★

"I needed help with a last-minute move to my new home. I sent a message to Zip Zap Moving and they contacted me fast. Matt and his crew are great and very professional. I recommend them 100%."

BR
Brenda Rivera Fuentes Verified · Google