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Frequently asked.

Pricing, booking, and move day — answered in plain English.

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Pricing

5 questions
Use the instant online quote — enter a few details about your move and get a real, honest estimate in about a minute. Prefer to talk? Call 855-ZIP-MY-MOVE.
Yes. For local moves you can choose flat-rate or hourly — whichever fits your move. Long-distance moves are flat-rate. Either way, you see the number up front.
It depends on home size, distance, and how much you're moving. Most local moves are priced hourly or flat-rate — the fastest way to an exact number is an instant quote, which takes about a minute.
No. The quote is the quote. There's no trip charge, and stairs, elevators, long carries and travel are all built into your estimate up front — nothing is added on move day.
No deposit to reserve your move. You lock in your date online, and payment happens after the job is done right.

Booking

3 questions
As early as you can, especially for weekends and end-of-month dates. That said, we take last-minute moves whenever our schedule allows — just ask.
Life happens. Give us a heads-up and we'll move your date at no penalty, subject to availability.
Yes — weekends and evenings are available. Popular dates fill up fast, so book ahead when you can.

Services

5 questions
Absolutely. Stairs, elevators, and long carries are all accounted for in your quote, so there are no surprises on move day.
Labor, the truck, and basic protection — moving blankets, shrink-wrap, and floor protection — plus loading and unloading. Add-ons like full packing or storage are optional and quoted up front.
Yes — beds, tables, and other common furniture are taken apart and put back together as part of your move.
Often, yes — with the right crew and equipment. Mention any specialty items when you get your quote so we can plan for them.
Yes — sturdy boxes, paper, bubble wrap, and tape. We can drop them off, or handle the packing for you.

Coverage

2 questions
We're based in McKinney and serve all of North Texas — Frisco, Plano, Allen, Richardson, Prosper and the wider DFW metroplex — plus long-distance and out-of-state moves.
We do. Our own crew loads, drives, and delivers with flat-rate pricing — no brokered handoffs to strangers.

Company

3 questions
Yes — Zip Zap Moving is fully licensed and insured, US DOT registered.
A family-owned McKinney moving company — the same trusted crew formerly known as Mona Lisa Moving, now with a new name and modern tools.
We pair tech-forward tools — instant quotes, live tracking, text updates — with old-school, family-owned service. Fast and modern, careful and personal.
Still have a question?

Get your instant price in about a minute — or call and talk to a real McKinney human, not a call center.

Google Reviews
5.0★★★★★

Customer reviews

Rated 5.0 by McKinney & Collin County homeowners · Read them all on Google ›
5.0★Average rating
2,500+Moves completed
100%Would recommend
★★★★★

"The team was professional, friendly, and incredibly efficient. They handled all of our furniture and boxes with great care — and even finished faster than expected. Communication was excellent from start to finish."

SS
Sasha Shkorupeieva Verified · Google
★★★★★

"Zip Zap Moving is great. I've used them for both packing and regular moving and they have done a wonderful job for both. They take great care of your furniture and other items. Highly recommend!"

JF
Judy Foglia Verified · Google
★★★★★

"I hired Zip Zap to handle our 600+ employee move in a new six-story office space in McKinney. Great experience — project management, communication, and customer experience were all top notch."

CM
Chris Morrell Verified · Google
★★★★★

"Moved from a two story to another two story. These guys did great — no damage and work done quickly. I was skeptical of the hourly rate but it wasn't a problem. We will use them again without a doubt."

HC
Hunter Carrithers Verified · Google
★★★★★

"Matt and his team are very professional. They have helped me move businesses and storage units. They are my only call everytime."

JK
Jeff King Verified · Google
★★★★★

"The experience with Zip Zap Moving was the best I've had in Dallas. Matt was hands on, going so far as to stop by during the loading. I will never use another moving service in DFW. “5 stars baby, 5 stars.”"

BW
Brendan White Verified · Google